Practical HR support for small NDIS providers

Need an HR Manager without the cost of hiring one?

The People Desk provides practical HR support and affordable support worker recruitment for small NDIS providers.

Get help with staff issues, SCHADS questions, HR documents, recruitment, onboarding, workplace investigations and day-to-day HR decisions without adding a permanent HR salary to your business.

HR support that fits small providers

Many small NDIS providers need HR support, but cannot justify the cost of hiring a full-time HR Manager.

The People Desk gives you access to practical HR support when you need it. Whether you need help with one staff issue, ongoing HR guidance, support worker recruitment or a formal workplace investigation, the focus is simple: clear advice, practical next steps and support that makes sense in real workplaces.

Services

Practical support across HR and recruitment

The People Desk supports small NDIS providers with affordable help across everyday HR, workplace and recruitment needs.

Practical HR Advice

Support with day-to-day staff issues, workplace decisions, performance concerns, conduct matters, probation, absence, complaints and difficult conversations.

SCHADS Guidance

Practical guidance on common SCHADS Award questions, including employment type, minimum engagement, broken shifts, sleepovers, overtime, allowances, higher duties and classifications.

HR Documents

Support with warning letters, outcome letters, file notes, meeting letters, performance plans, probation templates, interview questions, reference checks and onboarding documents.

Recruitment and Onboarding

Help with job ads, screening questions, interview guides, recruitment processes, reference checks, onboarding checklists and probation support.

Support Worker Recruitment

Affordable no-placement, no-fee recruitment for small NDIS providers looking to hire disability support workers.

Candidates can be sourced, screened, interviewed, reference checked and provided with collected compliance documents before being introduced to the provider.

Complex HR Support

Support with more involved workplace matters, including formal performance or conduct processes, grievances, workplace investigations, workplace conflict, restructures, redundancies, consultation and complex employee relations matters.

Support worker recruitment

Affordable support worker recruitment

Hiring support workers can be time-consuming, especially for small providers without a dedicated recruitment team.

The People Desk offers affordable no-placement, no-fee recruitment support for small NDIS providers.

A placement fee is only payable when a candidate introduced by The People Desk accepts and commences employment with the provider.

Need multiple workers?

Further reduced pricing may be available where multiple support workers are needed for the same client, roster line, house or recruitment campaign.

Standard

Support Worker Placement

From $225

per successful placement. No replacement support included.

  • Candidate sourcing
  • Candidate screening
  • Candidate interview
  • Reference check
  • Collection of required compliance documents
  • Candidate introduction to the provider
  • Brief candidate summary
With replacement support

Placement with Replacement Support

From $350

per successful placement. Includes 4-week replacement support.

  • Everything in Standard Placement
  • 4-week replacement support

Pricing

Clear pricing based on the support you need

Use us for a one-off HR question, a more complex workplace matter, ongoing HR support or recruitment.

Everyday HR Support

$109/hour

For straightforward HR support such as SCHADS questions, classifications, routine employment documents, probation, leave, policies and general HR advice.

Enquire

Complex HR Support

From $160/hour

The rate and scope are confirmed before work begins.

For matters requiring more involved advice or hands-on support, including formal performance or conduct processes, grievances, workplace investigations, workplace conflict, restructures, redundancies, consultation and complex employee relations matters.

Enquire

Ongoing HR Support

From $150/month

Need regular HR support without employing an in-house HR person? Talk to us about a monthly plan based on the level of support your business needs.

Monthly plans can include regular advice, manager support and access to practical HR guidance when issues come up.

Talk to us about a plan

Support Worker Recruitment

From $225

No placement, no fee.

From $350 with 4-week replacement support.

Recruitment support for small NDIS providers looking to hire disability support workers.

Enquire

All prices shown are exclusive of GST. Applicable GST will be added to invoices.

The People Desk can help you:

  • Manage staff issues earlier
  • Improve HR documentation
  • Understand common SCHADS questions
  • Recruit support workers affordably
  • Prepare for difficult conversations
  • Respond to complaints and misconduct concerns
  • Make fair, documented workplace decisions
  • Access HR support without adding a permanent HR salary

Why choose The People Desk

Practical HR support without the full-time cost

The People Desk is built for small NDIS providers who need HR support that is affordable, practical and easy to understand.

You do not need to hire a full-time HR Manager to make better staff decisions, improve documentation or get support with recruitment.

About

Practical HR support for small NDIS providers

The People Desk provides practical, affordable HR support for small NDIS providers who need clear advice without hiring in-house HR.

The service is led by Aaron, who has around 5 years’ experience in the NDIS provider HR space and 15 years’ experience in people leadership roles.

His background includes staff performance, conduct matters, recruitment, onboarding, employment documentation, workplace investigations, SCHADS Award questions and day-to-day HR decision-making.

Aaron holds a Graduate Certificate of Human Resource Management and a Diploma of Human Resource Management.

Important limits

Practical HR support, not legal advice

The People Desk provides practical HR support and recruitment support.

It does not provide legal advice, payroll audits, full underpayment reviews, Fair Work representation, financial advice, tax advice, or clinical or participant-related advice.

Where a matter carries significant legal risk, you may be advised to seek employment law advice.

For recruitment services, the provider remains responsible for final hiring decisions, employment offers, employment contracts, correct employment type, pay classification, NDIS Worker Screening Check verification, right to work verification, onboarding, induction, rostering, supervision and ongoing performance management.

The People Desk supports the recruitment process but does not employ or supply workers. Recruitment services are designed for direct employment by the provider.

Contact

Need HR support or support worker recruitment?

Reach out to discuss what you need help with.

You can ask about a staff issue, SCHADS question, HR document, workplace investigation, support package or support worker recruitment.

This form opens your email app so you can send the enquiry directly.