Practical HR Advice
Support with day-to-day staff issues, workplace decisions, performance concerns, conduct matters, probation, absence, complaints and difficult conversations.
Practical HR support for small NDIS providers
Need an HR Manager without the cost of hiring one?
The People Desk provides practical HR support and affordable support worker recruitment for small NDIS providers.
Get help with staff issues, SCHADS questions, HR documents, recruitment, onboarding, workplace investigations and day-to-day HR decisions without adding a permanent HR salary to your business.
HR support that fits small providers
Many small NDIS providers need HR support, but cannot justify the cost of hiring a full-time HR Manager.
The People Desk gives you access to practical HR support when you need it. Whether you need help with one staff issue, ongoing HR guidance, support worker recruitment or a formal workplace investigation, the focus is simple: clear advice, practical next steps and support that makes sense in real workplaces.
Services
Practical support across HR and recruitment
The People Desk supports small NDIS providers with affordable help across everyday HR, workplace and recruitment needs.
SCHADS Guidance
Practical guidance on common SCHADS Award questions, including employment type, minimum engagement, broken shifts, sleepovers, overtime, allowances, higher duties and classifications.
HR Documents
Support with warning letters, outcome letters, file notes, meeting letters, performance plans, probation templates, interview questions, reference checks and onboarding documents.
Recruitment and Onboarding
Help with job ads, screening questions, interview guides, recruitment processes, reference checks, onboarding checklists and probation support.
Support Worker Recruitment
Affordable no-placement, no-fee recruitment for small NDIS providers looking to hire disability support workers, including sourcing, screening, interviewing, reference checks and collection of compliance documents.
Workplace Investigations
Formal workplace investigations for staff complaints, misconduct allegations, bullying and harassment concerns, policy breaches, workplace conflict and conflict of interest matters.
Support worker recruitment
Affordable support worker recruitment
Hiring support workers can be time-consuming, especially for small providers without a dedicated recruitment team.
The People Desk offers affordable no-placement, no-fee recruitment support for small NDIS providers.
A placement fee is only payable when a candidate introduced by The People Desk accepts and commences employment with the provider.
Need multiple workers?
Further reduced pricing may be available where multiple support workers are needed for the same client, roster line, house or recruitment campaign.
Support Worker Placement
From $225
per successful placement. No replacement support included.
- Candidate sourcing
- Candidate screening
- Candidate interview
- Reference check
- Collection of required compliance documents
- Candidate introduction to the provider
- Brief candidate summary
Placement with Replacement Support
From $350
per successful placement. Includes 4-week replacement support.
- Everything in Standard Placement
- 4-week replacement support
Pricing
Simple and affordable pricing
Choose one-off support, ongoing HR support, recruitment help or a scoped workplace investigation.
Ad Hoc HR Support
$99/hour
Billed in 30-minute blocks.
- One-off HR support when issues come up
- Support with staff matters, documents and meetings
- SCHADS questions and general HR guidance
- Practical help without a monthly commitment
Basic HR Support
$150/month
- Up to 1 hour practical HR support per month
- Email support for up to 5 separate HR issues per month
- Additional practical support at $80 per hour
- Additional support billed in 15-minute blocks
Premium HR Support
$500/month
- Up to 5 hours practical HR support per month
- Email and brief phone support for up to 10 separate HR issues per month
- Additional practical support at $75 per hour
- Additional support billed in 15-minute blocks
Support Worker Recruitment
From $225
No placement, no fee.
- Standard placement from $225 per successful placement
- Placement with 4-week replacement support from $350
- Interviewed, reference-checked workers with compliance documents collected
- Volume pricing available for larger recruitment jobs
Workplace Investigations
Priced by scope
Formal investigation support when a matter needs a structured process.
- Staff complaints, misconduct and workplace conflict
- Bullying, harassment and policy breach concerns
- Evidence review and witness interviews
- Findings and outcome reporting based on the matter
The People Desk can help you:
- Manage staff issues earlier
- Improve HR documentation
- Understand common SCHADS questions
- Recruit support workers affordably
- Prepare for difficult conversations
- Respond to complaints and misconduct concerns
- Make fair, documented workplace decisions
- Access HR support without adding a permanent HR salary
Why choose The People Desk
Practical HR support without the full-time cost
The People Desk is built for small NDIS providers who need HR support that is affordable, practical and easy to understand.
You do not need to hire a full-time HR Manager to make better staff decisions, improve documentation or get support with recruitment.
About
Practical HR support for small NDIS providers
The People Desk provides practical, affordable HR support for small NDIS providers who need clear advice without hiring in-house HR.
The service is led by Aaron, who has around 5 years’ experience in the NDIS provider HR space and 15 years’ experience in people leadership roles.
His background includes staff performance, conduct matters, recruitment, onboarding, employment documentation, workplace investigations, SCHADS Award questions and day-to-day HR decision-making.
Aaron holds a Graduate Certificate of Human Resource Management and a Diploma of Human Resource Management.
Important limits
Practical HR support, not legal advice
The People Desk provides practical HR support and recruitment support.
It does not provide legal advice, payroll audits, full underpayment reviews, Fair Work representation, financial advice, tax advice, or clinical or participant-related advice.
Where a matter carries significant legal risk, you may be advised to seek employment law advice.
For recruitment services, the provider remains responsible for final hiring decisions, employment offers, employment contracts, correct employment type, pay classification, NDIS Worker Screening Check verification, right to work verification, onboarding, induction, rostering, supervision and ongoing performance management.
The People Desk supports the recruitment process but does not employ or supply workers. Recruitment services are designed for direct employment by the provider.
Contact
Need HR support or support worker recruitment?
Reach out to discuss what you need help with.
You can ask about a staff issue, SCHADS question, HR document, workplace investigation, support package or support worker recruitment.
The People Desk
ABN: 33 689 888 837