Practical HR Advice
Support with day-to-day staff issues, workplace decisions, performance concerns, conduct matters, probation, absence, complaints and difficult conversations.
Practical HR support for small NDIS providers
The People Desk provides practical HR support and affordable support worker recruitment for small NDIS providers.
Get help with staff issues, SCHADS questions, HR documents, recruitment, onboarding, workplace investigations and day-to-day HR decisions without adding a permanent HR salary to your business.
Many small NDIS providers need HR support, but cannot justify the cost of hiring a full-time HR Manager.
The People Desk gives you access to practical HR support when you need it. Whether you need help with one staff issue, ongoing HR guidance, support worker recruitment or a formal workplace investigation, the focus is simple: clear advice, practical next steps and support that makes sense in real workplaces.
Services
The People Desk supports small NDIS providers with affordable help across everyday HR, workplace and recruitment needs.
Support with day-to-day staff issues, workplace decisions, performance concerns, conduct matters, probation, absence, complaints and difficult conversations.
Practical guidance on common SCHADS Award questions, including employment type, minimum engagement, broken shifts, sleepovers, overtime, allowances, higher duties and classifications.
Support with warning letters, outcome letters, file notes, meeting letters, performance plans, probation templates, interview questions, reference checks and onboarding documents.
Help with job ads, screening questions, interview guides, recruitment processes, reference checks, onboarding checklists and probation support.
Affordable no-placement, no-fee recruitment for small NDIS providers looking to hire disability support workers.
Candidates can be sourced, screened, interviewed, reference checked and provided with collected compliance documents before being introduced to the provider.
Support with more involved workplace matters, including formal performance or conduct processes, grievances, workplace investigations, workplace conflict, restructures, redundancies, consultation and complex employee relations matters.
Support worker recruitment
Hiring support workers can be time-consuming, especially for small providers without a dedicated recruitment team.
The People Desk offers affordable no-placement, no-fee recruitment support for small NDIS providers.
A placement fee is only payable when a candidate introduced by The People Desk accepts and commences employment with the provider.
Further reduced pricing may be available where multiple support workers are needed for the same client, roster line, house or recruitment campaign.
From $225
per successful placement. No replacement support included.
From $350
per successful placement. Includes 4-week replacement support.
Pricing
Use us for a one-off HR question, a more complex workplace matter, ongoing HR support or recruitment.
$109/hour
For straightforward HR support such as SCHADS questions, classifications, routine employment documents, probation, leave, policies and general HR advice.
EnquireFrom $160/hour
The rate and scope are confirmed before work begins.
For matters requiring more involved advice or hands-on support, including formal performance or conduct processes, grievances, workplace investigations, workplace conflict, restructures, redundancies, consultation and complex employee relations matters.
EnquireFrom $150/month
Need regular HR support without employing an in-house HR person? Talk to us about a monthly plan based on the level of support your business needs.
Monthly plans can include regular advice, manager support and access to practical HR guidance when issues come up.
Talk to us about a planFrom $225
No placement, no fee.
From $350 with 4-week replacement support.
Recruitment support for small NDIS providers looking to hire disability support workers.
EnquireAll prices shown are exclusive of GST. Applicable GST will be added to invoices.
Why choose The People Desk
The People Desk is built for small NDIS providers who need HR support that is affordable, practical and easy to understand.
You do not need to hire a full-time HR Manager to make better staff decisions, improve documentation or get support with recruitment.
About
The People Desk provides practical, affordable HR support for small NDIS providers who need clear advice without hiring in-house HR.
The service is led by Aaron, who has around 5 years’ experience in the NDIS provider HR space and 15 years’ experience in people leadership roles.
His background includes staff performance, conduct matters, recruitment, onboarding, employment documentation, workplace investigations, SCHADS Award questions and day-to-day HR decision-making.
Aaron holds a Graduate Certificate of Human Resource Management and a Diploma of Human Resource Management.
Important limits
The People Desk provides practical HR support and recruitment support.
It does not provide legal advice, payroll audits, full underpayment reviews, Fair Work representation, financial advice, tax advice, or clinical or participant-related advice.
Where a matter carries significant legal risk, you may be advised to seek employment law advice.
For recruitment services, the provider remains responsible for final hiring decisions, employment offers, employment contracts, correct employment type, pay classification, NDIS Worker Screening Check verification, right to work verification, onboarding, induction, rostering, supervision and ongoing performance management.
The People Desk supports the recruitment process but does not employ or supply workers. Recruitment services are designed for direct employment by the provider.
Contact
Reach out to discuss what you need help with.
You can ask about a staff issue, SCHADS question, HR document, workplace investigation, support package or support worker recruitment.
The People Desk
ABN: 33 689 888 837